Pick-up in store FREE
In the store of your choice in 3-6 business days
Standard 4.95 CAD FREE (Orders over 50 CAD)
In 3-6 business days*
Express 9.95 CAD
In 2-3 business days*
* Except remote areas
EXCHANGES AND RETURNS
You have one month from the date of the e-mail confirming shipment.
You can exchange or return items at any Zara store in the country where the purchase was made as long as the store has the section to which the product belongs – woman, man, kids.
You can request a home pick-up by going to the orders and returns section.
AT A DROP-OFF POINT(FREE)
You can request the returns label by going to the orders and returns section.
More information on our exchanges and returns policy.